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Communications

Understand the importance of good communication for a systems analyst

Systems analysts must spend a great deal of time interacting with users, clients, management and developers. A project’s success may depend upon the analyst clearly communicating details like project requirements, requested changes and testing results. Fluent language skills and written communication abilities are necessary to thrive in a systems analyst career.
The systems analyst must be able to communicate effectively in all these ways:

• Face to face discussions;
• Email;
• Telephone;
• Charts and graphs;
• Written reports;
•  Spreadsheets.

In order to do this you will:

• List several ways of communicating
• List guidelines for good communication
• Write effective person communications
• Design, organize, and write reports
• Design, organize, and deliver presentations
• List guidelines for effective oral communication

Please study the material at each of the links below.

1. Talk-the-Talk: Terms your client uses
   
   

2. Drawing diagrams with draw.io: Free website for drawing diagrams.
   
   
3. Communication Skills: Top 10 Communication Skills for Workplace Success